Nov 25, 2013 | Promotions
No. Your quote will be adjusted to reflect the taxes applicable to your province. read more
Nov 25, 2013 | Promotions
Yes, please contact us if you require Trados or other CAT Tools for your project. read more
Nov 25, 2013 | Promotions
Yes. We charge for every word unless an entire paragraph or page is repeated EXACTLY in multiple documents. If this is the case, please make a note of this in the source document and we will confirm the final word count prior to project confirmation. read more
Nov 25, 2013 | Promotions
Yes. Generally we prefer that the source text be provided in MS Word format, without any HTML code, images, etc. However, if this is not possible, please advise which web pages you require to be translated. Additional time is necessary to create an MS Word document with all the source text ready for translation and additional administrative fees may... read more
Nov 25, 2013 | Promotions
Yes. Please advise who your target market is and the source text, and we will provide the translation in MS Word format. If you require a ready-to-print format, please provide the template into which we can insert the translation. read more
Nov 25, 2013 | Promotions
Yes, we can provide translation and typesetting (desktop publishing) services. However, we cannot design a new document for you, so please provide the template that the translated text can be inserted into. We usually work with Adobe Illustrator, Photoshop, Quark and InDesign formats. We can also provide vector outlines and eps files. Contact us if you require a particular graphic format not listed... read more
Nov 25, 2013 | Promotions
Yes. We call this Post-Insertion Review. Please advise in your request if you will be requiring this service as additional fees may apply. read more
Nov 25, 2013 | Promotions
Yes. We would be happy to receive any feedback, edits or suggestions and will consult with the translator(s) in order to finalize your document to your specifications. read more
Nov 25, 2013 | Promotions
We are happy to sign a non-disclosure agreement prior to project confirmation. Our translators also sign a Terms & Conditions agreement that specifies that all documents that they receive from LingoStar are to be held in the strictest confidence. My document requires localization for a specific target audience or market. Can you provide a translation that meets these requirements? Yes. Please specify your target audience in your request and we will do our best to match your requirements with the appropriate qualified... read more
Nov 25, 2013 | Promotions
Every document we receive is translated by a professional translator, and then revised by another qualified translator, both of whom are native speakers of the target language. The revised text is finalized by the first translator and submitted to us as a final copy. This copy is then spot-checked thoroughly by LingoStar for typos, inconsistencies, and formatting... read more
Nov 25, 2013 | Promotions
Unless otherwise specified, we deliver all translations in MS Word. If you would like your translation delivered in an alternate format, please advise prior to project confirmation. read more
Nov 25, 2013 | Promotions
We try our best to stick with the original formatting as much as possible. Where there may be problems with this, we will consult you on how to proceed. For example, if there are many images with text in them, or tables that require extensive formatting. read more
Nov 25, 2013 | Promotions
We can issue you a quote if you provide enough information about the document(s) (ie. word count, languages, format, etc.) but it may need to be revised upon receipt of your source documents and final requirements. read more
Nov 25, 2013 | Promotions
Our translators are selected based on their experience, education and professionalism. They also undergo translation tests in their area of expertise. Our database includes translators in all fields of expertise, including but not limited to the following: Advertising/Marketing, Art/Literature, Automotive, Business/Commerce, Computer – Software/Hardware, Computer –Systems/Networks, Engineering – Industrial Engineering – Mechanical, Environment/Ecology, Farming/Fisheries, Film/Cinema, Finance/Accounting, Food Production/Packaging, Forestry, Government Publications, Information Technology (IT), Insurance, Legal/Law/Contracts, Manufacturing, Media/Multimedia, Medical/Pharmaceutical, Mining/Geology, Research/Education, Technical/Manuals, Travel/Tourism We will match your specific technical requirements with the best qualified... read more
Nov 25, 2013 | Promotions
Yes, we accept bank/wire transfers. Please contact us for details. read more
Nov 25, 2013 | Promotions
Payment can be made online with a credit card or PayPal account, by corporate cheque or by bank transfer (contact us for bank details). For ONLINE PAYMENT: 1) Go to dev.lingo-star.com and click on the ‘Paypal’ button on the left-hand side of the home page. 2) Under ‘Your Order Summary’, enter amount to pay in ‘Item Price’ and click ‘Update’. ***Please note that an online fee of 3.3% may apply. ***Please check your quote for the total amount due 3) You will be given the option to log in to your Paypal Account, or if you don’t have one, you can choose ‘Pay with a debit or credit card’. 4) Enter your credit card information in the appropriate fields and click‘Review Order and Continue’. 5) Kindly advise us via email once payment is made to ensure that your payment is received. For CHEQUE PAYMENT: Please make cheque payable to LingoStar Language Services Inc. and mail to: LingoStar Language Services Inc. 6491 12th Avenue, Burnaby, BC V3N 2J4 Canada Please note that we cannot initiate your translation project until the signed quote or payment is received. For this reason, many choose to pay online so that their payment can be processed... read more
Nov 25, 2013 | Promotions
Payment is due upon project confirmation. We understand that payment processing may take longer than the time allowed to meet your deadline and/or an invoice may be required to begin the process. Please contact us to discuss payment terms and deadlines if this is an... read more
Nov 25, 2013 | Promotions
To proceed with our document translation services please email or fax us the quote, signed and dated for project confirmation. Please include a billing address and advise how you would like to proceed with payment. Payment is also due upon project confirmation. Please contact us for... read more
Nov 25, 2013 | Promotions
Yes, you are welcome to contact us to discuss pricing. read more
Nov 25, 2013 | Promotions
Yes, you are welcome to contact us to discuss pricing. read more