Importance of non-verbal communication

There is a Japanese proverb “The eyes say more than the mouth”. It means eyes show one’s real feelings, and it is more trustworthy than spoken words. According to a professor of Psychology at UCLA, when there is an inconsistency between verbal information and non-verbal information, people tend to believe non-verbal information rather than verbal information. For example, if someone says “It was really nice to meet you today” with a frown face, most people will feel that he/she is not happy.

Verbal communication is simple. It is divided by just spoken words and written words, but non-verbal communication is more complicated. Here are some examples:

Body Language and Posture:
Gesture, Attitude, Behavior, Body movement etc.
Facial Expression:
Smile, Frown, Eye Gaze (Hold, or avoid eye contact), etc.
Voice tone:
Tone of voice, pitch, etc.
Height, weight, clothing, hairstyle etc.

In this way, non-verbal communication is important in face-to-face communication. It is beneficial to be aware of non-verbal communication when you would like to leave someone with a positive impression.

Verbal communication is also essential in our daily life and businesses. Here at LingoStar, we provide various types of services related to languages. Call us today or send us an email for a free quote!