My company is located outside of Canada. Do we have to pay Canadian taxes?

Nov 25, 2013 | Promotions

No. No tax applies to clients outside of Canada.

My company is located in another province. Do we have to pay BC taxes?

Nov 25, 2013 | Promotions

No. Your quote will be adjusted to reflect the taxes applicable to your province.

Do you provide translations using CAT Tools?

Nov 25, 2013 | Promotions

Yes, please contact us if you require Trados or other CAT Tools for your project.

There are many repetitive words/phrases in my document. Will I be charged for these?

Nov 25, 2013 | Promotions

Yes. We charge for every word unless an entire paragraph or page is repeated EXACTLY in multiple documents. If this is the case, please make a note of this in the source document and we will confirm the final word count prior to project confirmation.

Do you provide website translation services?

Nov 25, 2013 | Promotions

Yes. Generally we prefer that the source text be provided in MS Word format, without any HTML code, images, etc. However, if this is not possible, please advise which web pages you require to be translated. Additional time is necessary to create an MS Word document with all the source text ready for translation and additional administrative fees may...

Do you provide business card translation services?

Nov 25, 2013 | Promotions

Yes. Please advise who your target market is and the source text, and we will provide the translation in MS Word format. If you require a ready-to-print format, please provide the template into which we can insert the translation.