Importance of non-verbal communication

There is a Japanese proverb “The eyes say more than the mouth”. It means eyes show one’s real feelings, and it is more trustworthy than spoken words. According to a professor of Psychology at UCLA, when there is an inconsistency between verbal information and non-verbal information, people tend to believe non-verbal information rather than verbal information. For example, if someone says “It was really nice to meet you today” with a frown face, most people will feel that he/she is not happy. Verbal communication is simple. It is divided by just spoken words and written words, but non-verbal communication is more complicated. Here are some examples: Body Language and Posture: Gesture, Attitude, Behavior, Body movement etc. Facial Expression: Smile, Frown, Eye Gaze (Hold, or avoid eye contact), etc. Voice tone: Tone of voice, pitch, etc. Appearance: Height, weight, clothing, hairstyle etc. In this way, non-verbal communication is important in face-to-face communication. It is beneficial to be aware of non-verbal communication when you would like to leave someone with a positive impression. Verbal communication is also essential in our daily life and businesses. Here at LingoStar, we provide various types of services related to languages. Call us today or send us an email for a free...

Esperanto, as an international language

If you are interested in language, you may have heard about the language “Esperanto”. Esperanto is the world’s most successful constructed language created by Polish linguist L. L. Zamenhof. The name “Esperanto” derives from his pen name “Dr. Esperanto” when he presented the language in 1887. It is said that there are almost two million Esperanto speakers (called Esperantisto) around the world. Esperanto does not intend to overtake other native languages. It aims to become an international auxiliary language, which is used as a second language for people all over the world. Here are some examples of Esperanto words: • Jes (Yes) • Ne (No) • Saluton (Hello) • Dankon (Thank you) • Ne dankinde (You’re welcome): • Mia nomo estas … (My name is …) As you see, Esperanto uses the Latin Alphabet. Also, because 80% of the words are originated from Latin-Romance origin, most vocabularies look similar to other languages such as Spanish, French, or German. Esperanto can be learned much easier than other languages. For example, the accent of words always exist on the second last vowel. All common nouns finish with –o, adjectives finish with –a, adverbs finish with –e. Furthermore, there are no irregular conjugations of noun (such as go-went-gone), and there are no gender of nouns in Esperanto. Because Esperanto has no cultural background and it has quite a few native speakers, it has not become one of the major languages in the world. The process of Esperanto to become an ideal second language for people around the world is still underway. Here are Lingostar, we offer translation and voiceover services in over...

WEBSITE RENEWAL NOTICE

We are excited to announce the launch of our brand new website! This newly designed website will enable you to access your required information. Here is a quick review of our new website. SERVICES We offer a variety of services to meet various types of customer’s needs, which includes translation, language services, tutoring, and other services. We provide translation and voiceover services in over 100 languages. Combinations of languages are listed at the “language list” section. ABOUT US Here are some details about LingoStar Language Services, as well as owner’s profile, including achievements and expertise. You can explore achievements and developments of the company over the past 10 years. Also, you can reach the information of employment opportunities from this section. CLIENTS In this section, you can learn about various clients and language projects we have completed and detailed descriptions of our clients on our past project page. Happily, there are testimonials clients have given for us. Please go to our testimonials page to review those. GET A FREE QUOTE Please feel free to send us a request for a free quote. Please complete the form below and upload the documents to be translated. It will take only a few minutes to fill out information. We aim to deliver your quote within 24 hours. Your inquiry will be handled in strict confidence. NEWS Here is some reading material for anyone who is interested in the language industry. There are three sections. These include promotions, blogs, and translation news. Thank you for taking your time to read this notice. We will do our best to provide the best services...

Advanced Nutrients

We’ve been with Advanced Nutrients almost every step of the way as they have blossomed into a high-yield international business. This innovative nutrient start-up company has grown exponentially since its inception in 1998. Today, Advanced Nutrients is the global quality leader in hydroponic fertilizers. Faced with a burgeoning international client base, we have helped them reach target audiences in countries around the world by translating their advertising copy, product packaging, website content, white papers, and research reports into Spanish, French, German, Italian, Russian, Czech, Bulgarian, Vietnamese, and Chinese.  Scientific accuracy and technical prowess are prerequisites for their highly specialized microbiological content, as well as localization and branding of their advertising material to appeal to demanding clients and prospects in culturally specific target...

Communication in Customer Service

As we have explained in previous blog and newsletter articles, language exists in different forms. These forms include body language, sign language and verbal language. Language helps us to communicate. Today’s blog is about communication, and to be more precise, communication in customer service. Communication between customers and service providers should not be underestimated. After all, your customers are the most valuable asset in your company. Without them, your business does not exist. Luckily, it’s quite easy to keep and make new costumers, with a little effort! Good communication and positive language is the key to outstanding customer service. Costumers like to be praised and to feel appreciated, and there are many ways that you can give these good feelings to your clients. Firstly, you should listen: pay attention to what they are saying and identify their needs. Always find a way to compliment them and thank them every time the opportunity presents itself. Make them feel important and don’t hesitate to use their name when addressing them as it gives them the impression that you are treating them as an individual and not as ‘one of the customers’. Secondly, always put your clients first. Know how to keep control of your emotions. Working in customer service is not always easy. Sometimes, the customer might be wrong, but no matter what, they must always be right! Learn to apologize. It’s not that hard, and clients love it, it gives them a sense of power. And, even if you might not always like it, take their complaints and bad comments as a constructive way to improve your services. Finally, always...

Is the Latin Language dead?

If you work with languages, you are likely aware that languages change constantly. Some languages and their speakers change so much that they disappear. Today, we can count an upwards of 600 languages that became extinct. But what can we call a ‘dead language’? Let’s take Latin for example. Latin has been classified as an extinct language for centuries. No one uses it as a first language anymore and this is why it is a ‘dead’ language. Furthermore, even though people are still studying it, it is an ancient language that was never updated, therefore impossible to utilize in modern society. Despite the fact that Latin is extinct, we still use it today in many different sectors, like science, literature and medicine. Many plants have their names derived from Latin. Also, several languages stem from Latin, like French, Italian, Portuguese, Romanian and Spanish. The only circumstance where Latin is still used in conversations is in the Vatican and between members of the Roman Catholic Church if they have different mother tongues. Last year in February, Pope Benedict XVI made his resignation speech in Latin, which was a historic moment and proof that Latin is still used. So, can we really refer to it as a dead language? In terms of Latin being classified as a native language, yes, but it has helped us develop many other languages that are widely used today. In terms of the usage of the language, it is still alive. Due to our experience in the language business, we know that Latin as a language on its own is still used and read. Here at Lingostar,...